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Why HSBC Life?

Why HSBC Life?

Protecting your clients – Why HSBC Life?

Watch our video for all the reasons why.

Awards and recognition

We are proud of the accolades we have received from respected organisations for the quality of our protection products.

Our financial strength

You already know HSBC is one of the world’s largest banking and financial services organisations. But did you know that HSBC Life (UK) Limited has been committed to working with financial advisers for over 30 years to support them in building more business?

We’re easy to do business with

We offer advisers support to develop their financial planning and protection business. This includes access to our dedicated Business Development and Adviser Support Teams, HSBC Access (our online servicing portal), plus presence on adviser quote portals and great value for money products.

This is the place to retrieve in-progress applications, manage submitted policies and track your commission status.


We’re proud of our claims record and the levels of service we provide to advisers and their clients. Some of our highlights include:

In 2023, HSBC Life paid out 97.5% of Life claims* and 95.5% of Critical Illness claims*.

This is all Life and Critical Illness policy claims totalled across all our distribution channels.

*Our average turnaround times for all claims is:

  • Critical Illness 6 weeks
  • Life 5 weeks

We paid 100% of all breast cancer claims received*

We paid 100% of all prostate and testicular cancer claims received*

We have been helping people protect their families for over 35 years****. During this time* we have paid:

  • Claims to over 42,000 customers, totalling £2bn
  • 25,000 life insurance claims, totalling £785m
  • Over 15,000 critical illness claims, totalling over £787m

*Source: HSBC Life Claims data from 1st January to December 31st 2023

**Since HSBC Life (UK) Limited started doing business in 1988

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