Our financial strength
We are HSBC Life (UK) Limited, part of HSBC Group one of the world’s biggest banking and financial services organisations. Did you know that HSBC Life has been providing customers with innovative life protection and investment products for over 30 years in the UK?
Financial Services Compensation Scheme (FSCS)
HSBC Life (UK) Limited is covered by the FSCS. If HSBC Life (UK) Limited is unable to meet its obligations, you may be able to claim compensation. This is limited to transferring your policy to another insurer providing a new policy. If this is not possible, then the FSCS will provide cover for 100% of the claim with no upper limit.
Our Claims Service
We’re proud of our claims record and the levels of service we provide
We have been helping people protect their families for over 30 years. During this time* we have paid:
- £1.5bn in claims to over 39,000 HSBC customers
- 22,000 life insurance claims, totalling £735m
- 14,750 critical illness claims, totalling £755m
* Since HSBC Life (UK) Limited started doing business in 1988. Figures correct as at 31st December 2020
HSBC Onshore Investment Bond – track record
HSBC Onshore Investment product has a 2021 Defaqto 5 Star Rating and a Defaqto Gold Service rating for third consecutive year. Defaqto independently rates products across more than 60 categories and a product with a 5-star rating is considered by Defaqto to be an ‘excellent product with a comprehensive range of features and benefits’. Defaqto service rating is based on Financial Adviser feedback.