How to make a complaint
We’ll do all we can to help and put things right if something has gone wrong. Our Common Help topics may help solve your issue. Alternatively, you might find what you’re looking for on our Help and Support page.
How to make a complaint
We’ll do all we can to help and put things right if something has gone wrong. Our Common Help topics may help solve your issue. Alternatively, you might find what you’re looking for on our Help and Support page.
Adviser area– You’re in the adviser area
Getting in contact
Please remember when contacting us:
- to include your company name, full name and postal address, email address and your preferred daytime contact number
- provide as much information about your complaint as possible (what happened and when) to ensure a quicker response time
- let us know how and when it is best for us to get in touch