Protection literature and resources
Here we provide quick access to important literature and resources if you are thinking of applying for a new policy or, you are an existing policyholder.
- Before you Apply
- For Existing Policyholders
If you are thinking of applying for a new policy, access
our latest product information:
Video Library
Online Health Services
6 key benefits available for all existing and new policies.
Customer claims story
How we handled Debbie’s critical illness claim for cancer.
Ensuring your protection cover application is correct
This video helps you understand the importance of giving truthful and accurate answers when applying for your protection cover and how to avoid common pitfalls which might affect a future claim.
Trusts video guides
Why put a policy in Trust?
The advantages of using a Trust for your protection policy.
How to complete the HSBC Life Flexible Trust form
A practical guide to signing the HSBC Life Flexible Trust Form.
Digitally signing a Trust Form – PCs
How to digitally sign a new Trust Form on a PC.
Digitally signing a Trust Form – mobiles
How to digitally sign a new Trust Form on a mobile.
Critical Illness Cover – quick guides
Why should I have Critical Illness Insurance?
How does Critical Illness Cover work?
What happens if I need to make a claim?
What is a Critical Illness policy?
What’s the application process?
What’s not typically covered by Critical Illness policy?
Other resources
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Search our library for all customer documents and resources.
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Click to view page: Trusts - Opens in a new window
The what, why, when and how of trusts.
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Click to view page: Claims - Opens in a new window
Find our more about our enviable claims record and paper free claims process.
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Select the best way to contact us according to your query.