Paperless claims process

Our online or over the phone approach saves time, allowing us to really focus on your client.

Day one decisions

We make decisions within one day of receiving the claims evidence in our quest to pay claims as quickly as possible.

Dedicated Claims Managers

One person manages the claim from start to finish giving your clients bespoke, personal support when its needed most.

People behind the claims

Our team provide empathy, support and sensitivity in their drive to get claims paid fast.

Continuous dialogue​

Keeping your client up to date at a difficult time is of paramount importance.

Rapport building client relationships

Clients have their dedicated Claims Manager’s number for direct contact when they need to talk.

Claims case studies

Hear how we paid a cancer claim within 3 hours of notification and backdated a client’s claim with a £50,000 additional payment.